Cancellation policy

Subscription Services

Some Products may be offered as subscriptions with recurring billing.

Subscription Terms:

By enrolling in a subscription, you agree to the following:

  • Initial and Recurring Charges: Subscriptions begin with an initial charge and continue with recurring charges at regular intervals (monthly, quarterly, or as specified at the time of enrollment)
  • Authorization: You authorize us to charge your payment method automatically for each billing cycle
  • Automatic Renewal: Unless you cancel, your subscription will automatically renew at the end of each billing cycle at the then-current non-promotional price
  • Price Changes: If the subscription price changes (other than due to taxes), we will notify you before charging the new amount. You may cancel if you do not agree to the new price
  • No Prorated Refunds: You will not receive prorated refunds for partial subscription periods if you cancel mid-cycle

Cancellation Policy:

You may cancel your subscription at any time through your account settings. Here's what you need to know:

  • How to Cancel: Log into your account and navigate to your subscription settings to cancel
  • Last-Minute Cancellations: If you cancel less than 24 hours before your renewal date, we'll do our best to process it in time. However, because we prioritize fast delivery and start preparing shipments on or shortly before renewal dates to get products to you quickly, your order may already be in fulfillment and cannot be stopped. You'll be charged for and receive that shipment.
  • Already-Shipped Products: Cancelling your subscription does not entitle you to a refund for products already shipped or in fulfillment.
  • Reactivation: You may reactivate a cancelled subscription at any time, subject to current pricing and availability

Free Trials and Promotional Periods:

If you enroll in a free trial or promotional subscription period:

  • You must use the trial within the specified period
  • You must cancel before the trial period ends to avoid being charged for a paid subscription
  • If you are charged in error after properly canceling during a trial period, contact us immediately at subscription@taobecoming.com
  • All standard subscription terms apply once the trial period ends unless you cancel

Managing Your Subscription:

You can manage all aspects of your subscription through your account settings, including:

  • Viewing upcoming renewal dates and charges
  • Updating payment information
  • Changing subscription frequency (if available)
  • Pausing or skipping shipments (if available)
  • Cancelling your subscription

If you need assistance managing your subscription, contact us at subscription@taobecoming.com.